AI PBX of the new generation

Tell us what you need.
It happens.

Set up your business phone as naturally as you speak to colleagues. Female voice, weekend call forwarding, voice menus, just type or say it. No clicking in admin panels, no technical knowledge required.

I want a free demo How it works
Virtuální ústředna AI - configuration
I want calls to go to Jana's mobile on weekends: 731 234 567
Understood. I will set up call forwarding to Jana's number (+420 731 234 567) for Saturdays and Sundays. Will this be activated this weekend?
Ready for activation
Yes, and I also want a female voice for the welcome message.
Done. Switching to natural female voice (CZ). Play sample or activate immediately?
Changes active in 30 seconds
Works with:
Asterisk / FreeSWITCH
SIP / VoIP
AI assistant
On-site
Czech infrastructure
How it works

Three steps to a smart central system

From the first call to a fully configured PBX: without an IT specialist.

1

Describe what you require

Tell or write to the AI assistant what you need. In Czech, naturally, without technical jargon.

2

AI will set this up

The assistant will understand your intent, clarify the details and prepare the configuration. You simply approve it.

3

Works immediately

Changes activate within seconds. The PBX calls, switches and speaks exactly as you wanted.

Examples of commands

Simply tell us what you want.

Real tasks you can tell or write to our central hub.

You say:
I want a female voice for the greeting, so it sounds natural and friendly.
Natural female voice (CZ) activated. Sample available on request. DONE
You say:
Over the weekend, forward all calls to Martin's mobile phone.
Redirection of So-Ne to Martin's number. Active from next weekend. DONE
You say:
Add option 1 for sales, 2 for technical support, and 3 for invoicing.
IVR menu created, welcome message recorded. Assign branch numbers. DONE
You say:
Who called this morning and couldn't get through?
Overview of missed calls with numbers and times. One-click callback. DONE
You say:
From 20 to 28 February we are on holiday; please set up an automatic reply with an SMS.
Scheduled: 20-28 Feb. Callers will receive an SMS regarding absence. DONE
You say:
Record calls and send me the transcript by email.
Loading activated. Transcript sent to your email within 5 minutes of the call. DONE
Functions

Everything a modern company needs

A professional PBX that anyone can handle.

Configuration in natural English

Set up the PBX exactly as you speak. The AI understands context, asks for details and makes the change.

Smart call forwarding

Rules based on time of day, day of the week, caller number or employee status. Set everything in one sentence.

Natural voice menu (IVR)

The caller states their need: the AI understands and routes them correctly. No more frustrating "press 1" menus.

Call transcripts and recordings

Automatic transcription of calls to text. Searchable records, summaries of key points, and email delivery.

Notice and analytics

Overview of missed calls, line utilisation and daily peaks. Daily summary sent by email or to Slack.

Your data, your servers

The PBX runs on your hardware or in a private cloud. No data leaves your perimeter.

AI and Automation

Intelligent PBX that learns

Call routing, IVR and voice menus configured using natural Czech: no IT department required, no complex forms.

Setting up in natural English

Say "Mon - Fri until 17:00 forward to reception, then to deposit": the central system will set the rule automatically. No forms, no checkboxes.

AI voice assistant (IVR)

The caller states their requirement: the AI understands the intent and routes them to the correct department. No frustration from pressing 1, 2, 3.

Predictive call analytics

The central hub detects peaks and recommends when to add a line or redirect the team. Daily summary sent to email or Slack.

Multilingual menu without loading

The intelligent PBX recognises the caller's language and switches the menu automatically. Czech, English, German: no new recordings required.

Protection against spam calls

AI detects robotic calls and telemarketing scripts. It automatically blocks repeated nuisance numbers.

Integration with CRM and calendar

The central hub checks availability in Google Calendar or Outlook and redirects to an available colleague rather than an overloaded desk.

Price List

Transparent pricing, no surprises

All prices are exclusive of VAT. Cancellation at any time without fees.

To begin with
Start
1 490 Kč
/ month
  • 1 company number (SIP line)
  • AI configuration in natural English
  • Basic call routing and IVR
  • 500 minutes of calls per month
  • Overview of missed calls
Start for free
Most popular
Business
We recommend
3 490 Kč
/ month
  • 5 company phone numbers
  • Voice-based IVR (callers speak, not tones)
  • Call recordings + email
  • Unlimited calling (fair use)
  • Analytics and daily reporting
  • Call recording (90 days)
I want Business
For larger companies
Enterprise
Tailored to your needs
individual price
  • Unlimited numbers and branches
  • Proprietary AI models and voices
  • Installation on your own servers
  • SLA 99.9%, priority support
  • Integration with CRM/ERP
Contact us
Infrastructure

Own PBX.
On your servers.

We do not route your calls through third-party clouds. The central hub runs at your premises, or with us in the Czech Republic.

  • On-site installation - Asterisk / FreeSWITCH on your own server or in a virtual environment.
  • GDPR and security - Calls and transcripts remain in your environment. No third-party cloud.
  • High availability - backup line, failover, 24/7 monitoring. No call ever goes to waste.
  • Integration with what you use - CRM, Teams, Slack, invoicing systems. API for custom integration.
┌──────────────────────────────────┐ │ Your own / dedicated server │ │ │ │ ✓ Asterisk PBX (SIP trunk) │ │ ✓ AI configurator │ │ ✓ STT → call recordings │ │ ✓ IVR engine (voice menu) │ │ ✓ Web-based admin panel │ └──────────────────────────────────┘ ↔ encrypted SIP connection ┌──────────────┐ ┌───────────────┐ │ IPEX / O2 │ │ Numbers and SMS messages │ │ SIP trunk │ │ as needed │ └──────────────┘ └───────────────┘
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Guide

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Virtuální ústředna vs. Hardware PBX, how a cloud PBX works, 7 key benefits and who it suits. Comparison of ISDN, VoIP and modern solutions.

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FAQ

Frequently Asked Questions

Answers to the most frequently asked questions about Virtuální ústředna.

What is a virtual control centre? +
Virtuální ústředna (Cloud PBX) is a telephone system operated in the cloud. It requires no hardware on your side. You make calls via the internet from a computer, mobile phone or IP phone.
How quickly can I launch Virtuální ústředna? +
Basic operation will be commissioned within 24 hours. Numbers are usually ported from the existing operator within 5-10 working days.
Does the virtual control centre also work on mobile devices? +
Yes, the application for iOS and Android is included in the service. You receive business calls on your mobile phone; the customer sees the business number.
How much does a virtual control centre cost? +
The price depends on the number of users and features. The starter package for 5 users starts from 990 Kč/month excluding VAT.
Can I keep my existing phone numbers? +
Yes, number porting is a standard part of the transition. Numbers remain functional throughout the porting process.
What is IP telephony and how does it work? +
IP telephony (VoIP) transmits voice calls over the internet instead of traditional lines. The advantages are lower costs, easy integration with business systems and the ability to call from a computer, mobile or IP phone from anywhere. Our Virtuální ústředna is entirely based on IP telephony.
What is a SIP central system and how does it differ from a classic PBX? +
The SIP central communicates via the SIP protocol (the standard for VoIP) and does not require physical telephone lines. Compared to a classic PBX, it scales easily, integrates with CRM or Microsoft Teams, and can be managed from anywhere. Our solution is fully SIP compatible.
Can Microsoft Teams be connected to a company PBX? +
Yes, via Microsoft Teams Direct Routing. Employees call standard numbers directly from Teams without a separate phone. You need a SIP trunk, a Session Border Controller and a Microsoft 365 Teams Phone licence. We implement the complete solution turnkey.

Test it on your own business

30 days free. Installation within 48 hours. No obligation.

Or call: +420 775 654 443
Frequently Asked Questions

Everything you need to know

Answers to the most frequently asked questions about the AI-powered Virtuální ústředna.

What is a virtual control centre? +
Virtuální ústředna is a cloud-based or on-premise PBX that replaces traditional physical equipment. It operates via the internet (VoIP) and enables receiving and forwarding calls, creating voice menus (IVR), setting working hours, and managing lines for the entire company, all without the need for physical hardware in the office.
How does a virtual central exchange differ from a classic PBX? +
A classic PBX (private branch exchange) is physical equipment in the server room that requires professional installation, regular maintenance and limits you in the number of lines and extensions. Virtuální ústředna works as software. It scales easily, can be configured from anywhere, and thanks to the AI assistant it can be set up on our platform simply by speaking instead of complex administration.
How much does a virtual control centre with AI cost? +
The price depends on the number of lines, users and required functions. Basic operation of a Virtuální ústředna on your own server (Asterisk/FreePBX) starts at approximately 500-2 000 Kč per month for server operation. Implementation including an AI configuration assistant and custom tailoring starts from 15 000 Kč. Contact us for a specific price quote.
How quickly can I switch to a virtual central station? +
We typically complete the transition to Virtuální ústředna within 48 hours of your order. We install the Asterisk system on your server or cloud VPS, transfer or set up telephone numbers, and configure call forwarding rules according to your requirements. The operation of your original PBX remains uninterrupted until the migration is complete.
Does the virtual control centre work with existing telephone numbers? +
Yes. Your existing telephone numbers (landline and mobile) can be transferred to the new SIP trunk provider via the standard number porting process. During porting (which typically takes 5-10 working days), the original numbers continue to function normally. Once porting is complete, the numbers are active on the new Virtuální ústředna.